Digital Inclusion Action Group for Older People
The Digital Inclusion Action Group for Older People is a network of organisations working to improve digital inclusion for older people across New Zealand. It exists to foster connection, share insights, and strengthen the impact of digital literacy initiatives.
The group includes a wide range of providers who support older people to build digital skills and confidence. Some align with the Essential Digital Skills framework, while others contribute through independent programmes and community-led initiatives.
Launched during Techweek 2022, the Action Group continues to grow as more organisations contribute to the shared goal of ensuring older people have the access, skills, and confidence to engage with digital technologies.
Current contributors include:
SeniorNet (The Federation of New Zealand SeniorNet Societies)
SeniorNet run workshops and tailored presentations across New Zealand supporting 8,500 older adults to learn about the opportunities of technology and how it can be used to improve their everyday lives.
Digital Inclusion Alliance Aotearoa (DIAA)
DIAA engage with 350 delivery partners throughout New Zealand, bringing together local communities, not-for-profits, businesses, researchers, government agencies and individuals working to enhance digital inclusion. The delivery network includes public libraries and community organisations.
Katoa Connect
Katoa Connect partner with local communities to deliver digital inclusion programmes that provide learners with access, skills, confidence, and motivation.
Moana Connect
Under the DIGIFALE programme, young people (navigators) have been teaching their elders, basic skills, and confidence to use mobile phones. An understanding of the value of family and the church as a vital support system was foundational to how this programme approached digital inclusion. DIGIFALE has worked with Pacific churches in Auckland, Wellington, and Dunedin. Each church has a membership of 50-200 people.
Age Concern New Zealand
Age Concern New Zealand is a charity dedicated to people over 65, their friends, and whanau with a network of 30 local Age Concerns operating in 40 locations across New Zealand. They run education workshops for groups and individuals on using digital devices and services, this also provides a space to talk about ways to stay safe online. Anyone can call for support on 0800 65 2 105.
Age Concern New Zealand website
Age Concern Auckland, Asian Services
The Asian Service Team is currently focusing on supporting digitally excluded Chinese, Korean, and Japanese older people in the Auckland region. They also have a team of volunteers who can provide ongoing one to one support to improve digital literacy.
Age Concern Auckland, Asian Services website
Digital Seniors
Digital Seniors provide one on one support for older people in trusted community spaces. Their volunteer led hubs operate across Wairarapa, Kāpiti and Auckland, with 99 hubs running each month to help older people build confidence and skills with digital devices.
If you would like to know more about the group or are interested in joining contact us at ofs@msd.govt.nz